Terms and Conditions

Guests are not officially enrolled in an event until payment has been received. Guests that choose to register and defer payment until the start of the event are placed on the Guest List as “Pending” and run the risk of losing their space to someone that is willing to commit to the event by making a payment.

A guest may be granted one (1) opportunity to reschedule to another event without incurring an additional fee, provided they notify the office at least forty-eight (48) hours before the event’s start. Rescheduling is subject to availability, and there is no guarantee that a suitable event will be available within the current calendar year. All rescheduling must be finalized within the same calendar year.

Guests who are late or miss their event are not eligible for rescheduling under this policy.

All event fees are final and there are no refunds.

However, if the company determines the event needs to be closed due to inclement weather, unsafe conditions or other unforeseen circumstances, you will be issued a full refund for the ticket price or rescheduled into another event.

If you are approved for a refund due to inclement weather, unsafe conditions or other unforeseen circumstances, this will automatically be applied to your credit card or original method of payment within 10 business days. If you haven’t received a refund, within 10 business days, contact your bank since there is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@caliwagon.com.

Anyone interested in an event can be added to the event Wait List. Wait List guests may report to the venue location approximately 30 minutes prior to the scheduled starting time of the event. Wait List guests are selected at the location based on the order registration. If selected as a Wait List guest, you must be prepared to pay the appropriate fee to participate. Payment can only be made by major credit card or check card, money order or cash. NO PERSONAL CHECKS ARE ACCEPTED.

All events start promptly at the times indicated. If you are late, you will not be allowed to participate and your spot may be given to a Wait List guest. There is no grace period. The company is is not responsible for circumstances that might cause a guest participant to be late and it is the guest’s responsibility for being on time. Therefore, a guest needs to allow themselves enough time for traffic, road hazards, weather or any other unforeseen circumstances. Late arrivals cannot be guaranteed entry and will NOT be issued a refund.

Exact entry times are subject to available space. If you are in line for your designated ticket time, your ticket will be honored.

We expect all guest to behave in a family-friendly and appropriate manner. Line jumping, profanity, and unruly behavior may be cause for ejection without refund. Guests are not permitted to save places in line, bypass others in line, or exit the line and return to the same place for any reason. Guests exiting the line must go to the back of the line if they choose to return. Unless specifically designated as such, smoking and / or drinking alcohol is not allowed during the event.